LADY & BABY-COMP BATTERY REPLACEMENT
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Information about Lady-Comp Baby-Comp Battery:
Service includes return ground shipping from our facility to your address.
BATTERY MANAGEMENT FOR LADY-COMP and BABY-COMP
While these devices are rechargeable, the internal battery has a limited life-span, (similar to a cell or cordless phone), that will vary in length based on numerous factors that impact the memory of the battery. If the memory of the battery becomes to depleted or over charged then the battery will be reduced in it\'s ability to effectively build and hold a charge and thus may require replacing.
How can you maximize the life-span of your internal battery? Here are some easy to follow tips:
Once at start up and ONLY FOR THE FIRST CHARGE - Load your battery for 24hrs. ( Some devices will display L00 through L10 as the battery loads for the first time.) L 10 indicates a full (10 out of 10) power level. When you see L10 or if the device has reached it\'s 24hr maximum loading time - unplug the device so that you do not over charge and damage the battery.
AFTER THE FIRST CHARGE
- The battery should be charged once every 4 weeks, usually on the first of every month for 6-8 hrs MAXIMUM! Charging it longer could hurt your battery performance
- It is recommend that the device NOT be plugged in continually as over charging will also reduce battery capacity
- If storing for a long period of time (during pregnancy), the device will need to be checked at least once every month and charged for at least 6-8 hours. If the device does not display a battery level, it should still be charged once a month. Other tell tale signs that indicate your battery is running low include, not being able to complete a temperature reading
If your Lady-Comp or Baby-Comp battery is no longer holding a charge after it has been plugged in for 6-8 hours, and you are certain that your plug / power adapter is not faulty then it may be time for a battery replacement. If you are in doubt about the operational quality of your plug please call us or alternately purchase a backup / new plug.
The battery is excluded from the warranty and thus the replacement of the battery must be paid for separately. Return shipping is included in the quoted price. Please verify that the battery in your device actually needs replacing BEFORE YOU SHIP THE DEVICE. To verify please contact our service staff at 519 941 7008. Upon verification our staff will send shipping instructions to you by e-mail including an RMA (Return Merchandise Authorization) number. Please follow the e-mail instructions closely. If you wish to pay in advance for your battery replacement you may do so by completing and submitting an order here. We then ask that you include a copy of your purchase receipt with the shipment of your device.
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* For standard orders, please allow 48 hours for processing.
* Shipping dates listed on the order are estimates only.
* We will attempt to email your tracking number to you when your order is prepared.
Problems Placing An Order?
If you experience any difficulties placing your order, we would be more than pleased
to assist you in placing your order for the same price as offered online.
Simply contact us
with the following information:
- what difficulty arose while placing your order on-line;
- the type of product you were ordering;
- your day and evening phone numbers; and
- your preferred time to call, if any, along with your timezone.
You will receive a call from our staff within 24 hours (not including weekends).
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